The average business metrics improvement after a
usability redesign is 83%.
Small business example:
$2000 subsidized over 1 year = $167/mo.
Break-even = $167 / (100% + 83%) = $167 / 1.83 = $91/mo
Tech startup example:
$5000 subsidized over 1 year = $417/mo
New revenue = $20,000/mo * (100% + 83%) = $36,600/mo
Net increase per month = $36,600 - $20,000 - $417 = $16,183
Conversions: This estimate assumes that a "conversion" on the
website is directly associated with revenue.
Cost of redesign: The cost of executing the site redesign (time, money and/or
other resources) should be added to
the cost of the usability review. Fortunately, the biggest benefits
in usability are easy to implement.